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Amazon

Amazon Reconciliation Tool โ€” Payment, Return & RTO Loss Recovery

Match every order, payment and return. Find refunds that never came back and file SAFE-T claims on time.

What problem does it solve?

When a customer returns an Amazon order, Amazon often refunds the customer before the product reaches you. Most of the time the parcel arrives. But a small share of returns never come back, come back empty, or come back as a different, cheaper product. Amazon will reimburse you through a SAFE-T claim โ€” but only if you notice in time and file inside the claim window.

Checking this by hand means comparing thousands of rows across four or five reports. This tool does it in seconds.

How it works

  1. Upload your Amazon reports โ€” orders, payments, returns and replacements.
  2. The system matches every order โ€” each shipped order ends up as paid, returned, in a replacement pair or needs a claim.
  3. File the claims it lists โ€” with the order ID, product, refund date and a ready-made evidence note.
  4. Watch credits arrive โ€” when Amazon pays a SAFE-T claim, the next payment report marks it approved automatically.

Who is it for?

Amazon India sellers who ship a few hundred to tens of thousands of orders a month and want to stop losing money on returns, replacements and payment differences.

Frequently asked questions

Which Amazon reports do I need?

All Orders report (.txt), Date Range payment report (.csv), your physical return list, the Returns Reconciliation report and the Replacements report. Upload them any day โ€” duplicates are stored only once.

Does it work for FBA and self-ship (Easy Ship)?

Yes. The reconciliation works on order IDs, so it covers FBA, Easy Ship and Seller-Flex.

Is my data private?

Yes. Each brand has its own private workspace. Other sellers never see your orders.

Does it file claims on Amazon for me?

No. It tells you exactly which orders to claim, when, and prepares the evidence. You file the claim in Seller Central and paste the claim ID back.